General Terms and Conditions
GENERAL TERMS AND CONDITIONS
1 – INTRODUCTION
All of these terms and conditions (hereinafter referred to as “Terms and Conditions”) govern the provision of online counseling services on nellodisavio.com . Online legal counseling services are provided by Nello di savio . All contracts concluded between Nello di savio and the customer will be governed by these General Terms and Conditions.
2 – OBJECT OF THE CONTRACT
The purpose of the contract is to provide the client with online counseling services as indicated in the application forms and with the features specified in the relevant descriptions. Each contract concluded with the customer includes the following documents: General Terms and Conditions, Application Form, Service Description and Data Processing Notice.
3 – CONTRACT COMPLETION
By submitting a request for a quote or service, the Client accepts the general terms and conditions, specific conditions contained within the description of the service requested, and gives consent to data processing. The contract between Nello di savio and the Customer is perfected upon receipt of payment. When bank transfer is used as the payment instrument, the contract is deemed to be finalized when the amount paid for the service request is credited. For consulting services for which an estimate must be requested, the contract is concluded and the estimate is considered accepted upon receipt of payment.
3.1 Canceling requests
Although the contract has been finalized, nello di savio reserves the right to cancel it at any time upon prior notice to the customer. The contract will be canceled when performance is impossible, due to force majeure, or if the customer does not meet the legal requirements for requesting the service.
4 – SERVICE DELIVERY
Once the assignment is confirmed and payment is received, the file will be put into processing and processed as quickly as possible.
4.1 Timing of delivery.
Although in 90 percent of cases the times indicated on the description pages of each service are met, it should be noted that they are purely indicative. No responsibility can be attributed to nello di savio if these deadlines are not met, particularly in all cases where the delay has been caused by the particular complexity of the matter at hand and/or by events or third parties not directly controllable or manageable by nello di savio.
4.2 Supplementary documentation
For certain types of assignments, it may be necessary to request supplementary documentation and/or information or clarification from the client for the purpose of carrying out the advice. No liability can be attributed ring of savio for delays or inability to perform due to the customer’s inaction or delay.
5 – METHOD OF PAYMENT
In order to provide more flexibility and security, we offer our customers different payment systems: Stripe, Bank Transfer.
6 – MODE OF DELIVERY
Services requested on Nello di savio are delivered digitally. If the service includes a paper document, it will be sent by courier or by mail; shipping costs will be specified at the time of the request and are the responsibility of the customer.
7 – RIGHT OF WITHDRAWAL
In accordance with the provisions of the Consumer Code, the Customer who holds the quality of consumer and, therefore, the natural person acting for purposes unrelated to professional activity, and / or business, pursuant to Art. 52 has the right to withdraw from the purchase contract, no later than 14 days after the conclusion of the contract. The same can be done by sending a return letter addressed to Nello di savio, Via dei lanzi 33 Livorno or certified e-mail to email@example.com
7.1 Exclusion of withdrawal
Withdrawal, pursuant to Art. 59 of the Consumer Code, it cannot be validly exercised if the service has been performed within the 14-day period.
In the event of withdrawal, if Nello di savio has initiated the service he must be held harmless for all costs incurred. Reimbursement will also not be made if the assignment cannot be completed due to incorrect or incomplete data provided by the client.
7.3 Supplier withdrawal
Nello di savio may withdraw freely and without any constraint from the contract concluded with the customer, subject to adequate notice of 14 days to be communicated by certified e-mail or registered letter.
8 – OBLIGATIONS AND RESPONSIBILITIES
It assumes no liability, except for willful misconduct or gross negligence, for any delays, errors or other damages suffered by the customer or third parties during the performance of the contract.
8.1 Obligations of the client
For any non-compliant, unauthorized or illegitimate use of the requested services, the customer will be held solely and exclusively responsible, and the customer agrees to indemnify and hold harmless Nello di savio from any kind of liability and/or claim for damages caused to third parties. Data may not be disclosed or transferred.
9 – RESOLUTION
Failure to comply with the obligations set forth in these general conditions will result in termination of the contract.
10 – JURISDICTION AND APPLICABLE LAW
The contract entered into between the Client and Nello di savio is governed by Italian Law. If the customer is a consumer, for the resolution of any disputes arising from the conclusion of the contract, the territorial jurisdiction belongs to the court of his town of residence; in all other cases, the territorial jurisdiction is that of the Court of Livorno.
11 – CONDITIONS
The conditions contained herein may be changed without notice and will be effective from the date of publication.
12 – FINAL INFORMATION
For any further information, the customer can contact Nello di savio at the following numbers:
Phone: 339 6130162
Address:Nello di savio via dei lanzi 33 Livorno